Privacy Policy

Last updated: September 2025

1. Introduction

EdenVital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information
  • Email address
  • Phone number
  • Inquiry or message content

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Send you information about our products
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Third parties with your consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.

8. Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. International Data Transfers

If we transfer your data outside the UK or EU, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

EdenVital
40 Fore Street, St Ives TR26 1HE, United Kingdom
Phone: +44 1736 485 920
Email: [email protected]